Frequently Asked Questions

Top Questions

• How do I get the updates?
• I have lost my registration info. How do I get replacement?

Product Specific FAQ

Download, Setup and Updates

• How do I install the full version of the software?
• How do I get the updates?
• Setup program says that the file is corrupted.
• Download links you provided do not work for me. How do I get the software?
• Setup password does not work.

Purchase and Registration

• How do I get the product, I have purchased?
• Can I get your product on a CD?
• My e-mail address was rejected by your order form.
• I have paid for the software, but have not received any information.
• I have lost my registration info. How do I get replacement?
• How do I purchase a site or academic license?