VAT (value added tax) is applicable to residents of the EU who don't have a VAT registration number. The tax rate of the country where the customer is located applies. If you live outside the EU, you will not be charged the VAT.
Purchases made by VAT registered EU organizations are exempt from VAT providing that a valid VAT registration number is entered in the order form.
The only exception is when buyer is a resident of the country where the ordering server is located (currently our ordering servers are located in Germany or the Netherlands). For example, you are an EU VAT registered company from Germany and you place an order through our ordering server that is also located in Germany. VAT is still applied.