Atención al cliente

Los recursos de soporte al cliente están, por el momento, disponibles solamente en inglés.

Preguntas más frecuentes

• How do I uninstall the software?
• I have lost my registration info. How do I get replacement?
• How do I install the full version of the software?
• What is considered a personal, non-commercial use?
• My license key does not work. What do I do?

Ver todas las preguntas

• Downloading and Installing
  • How do I uninstall the software?
  • How do I install the full version of the software?
  • Is your software available for Mac?
  • Setup program says that the file is corrupted.
  • Download links do not work. How do I get the software?
  • Setup password does not work. What do I do?
• Ordering, Licensing and Activation
  • I have lost my registration info. How do I get replacement?
  • What is considered a personal, non-commercial use?
  • My license key does not work. What do I do?
  • My e-mail address was rejected by your order form.
  • I have paid, but have not received any information.
  • How do I purchase a site or an academic license?
  • Why do I have to pay VAT tax?
  • How do I get the product, I have purchased?
  • Can I get your product on a CD?
• Updates and Upgrades
  • How do I get the updates?
  • How do I get and install my free upgrade?
  • How do I get my version 7 upgrade?
• Using Easy GIF Animator
  • How do I add sound to my animation?
  • How do I make transparent background?
  • What is the size limit for the animated images?
  • Colors are distorted when I save my animation. How can I fix this?
  • Why am I getting "not enough storage" error?
  • My images loose quality because colors are removed.
  • How to link separate frames of an animated GIF to separate web pages?
  • What is the difference between Personal and Pro edition?
  • My GIF file does not work with Outlook.

Buscar respuestas

Otras opciones y herramientas

• Recuperar una clave de licencia perdida
  Recuperación de una clave de licencia perdida o nunca recibida e información sobre cómo descargar su producto.
• Foro de ayuda para clientes (sin supervisión)
  Aquí podrá encontrar respuestas, intercambiar experiencias y hacerles preguntas a otros usuarios.
• Ver la documentación (en inglés)
  Vea el contenido de la documentación de Easy GIF Animator.
• Póngase en contacto con el soporte técnico
  Si su pregunta no fue contestada en nuestras páginas de soporte, no dude en contactarnos.