Supporto clienti

Le risorse di assistenza ai clienti sono attualmente disponibili solo in inglese.

Domande principali

• How do I uninstall the software?
• I have lost my registration info. How do I get replacement?
• How do I install the full version of the software?
• What is considered a personal, non-commercial use?
• My license key does not work. What do I do?

Visualizza tutte le domande

• Downloading and Installing
  • How do I uninstall the software?
  • How do I install the full version of the software?
  • Is your software available for Mac?
  • Setup program says that the file is corrupted.
  • Download links do not work. How do I get the software?
  • Setup password does not work. What do I do?
• Ordering, Licensing and Activation
  • I have lost my registration info. How do I get replacement?
  • What is considered a personal, non-commercial use?
  • My license key does not work. What do I do?
  • My e-mail address was rejected by your order form.
  • I have paid, but have not received any information.
  • How do I purchase a site or an academic license?
  • Why do I have to pay VAT tax?
  • How do I get the product, I have purchased?
  • Can I get your product on a CD?
  • I plan to create and sell a lot of screensavers. Are there any additional charges?
  • Do I have to buy license for each computer running my screensaver?
  • How and when do I receive my version 6 upgrade?
• Updates and Upgrades
  • How do I get the updates?
  • How do I get and install my free upgrade?
• Using Screensaver Factory
  • Building programs and services based on Screensaver Factory
  • Notepad is being opened every time I try to preview screensaver.
  • Video screensaver does not play on some computers.
  • How about screensavers for Mac platform?
  • I can not open the screensaver I have created.
  • Why do files saved from Adobe Photoshop can not be used in screensavers?
  • Are the screensavers completely branding free?
  • Can I create a screensaver CD?
• Compatibility and Troubleshooting
  • Older version of Screensaver Factory does not work on Windows 10

Cerca le risposte

Altre opzioni e strumenti

• Recupero di una chiave di licenza perduta
  Recupera la chiave di licenza e informazioni di download perse o mai ricevute.
• Forum di auto-aiuto dei clienti (non monitorato)
  Trova le risposte, scambia le esperienze e invia le tue domande ad altri utenti.
• Sfoglia documentazione
  Sfoglia il contenuto della documentazione di Screensaver Factory.
• Contatta il team del servizio di assistenza
  Se la tua domanda non trova risposta sulle nostre pagine di assistenza, non esitare a contattarci.